Who we are
An independent company, established in 2026, that measures how readable the documents on public websites are for people who use a screen reader, publishes the result, and repairs what is broken.
What we are
A small team of document engineers and a published method. We work in writing, in English, from a public website outward. We test against WCAG 2.1 Level AA and PDF/UA (ISO 14289-1), and we say on every page which parts of those standards a machine can check and which parts need a person.
We are a business, not a charity. Our name ends in Institute and our address ends in .org, and both of those can suggest a non-profit or a standards body. We are neither. Reading the report card costs nothing and always will; we earn our money repairing documents, at the rates printed on the pricing page. We would rather say that on the first page you read than have you find it out from an invoice.
What we are not
- Not a government body, and not affiliated with, endorsed by, or acting on behalf of any federal, state, or local government or any disability organisation.
- Not a law firm. Nothing on this site is legal advice.
- Not a seller of software that promises compliance. We repair documents, one file at a time, and a person reviews each one.
- Not a non-profit, not a charity, and not a standards body. We set no standard; we test against the ones that already exist and are published by others.
Why the report card is public
Because a number nobody can check is not worth much. Each city page shows the crawl size, the sample size and the date, and the method page shows the arithmetic. If we got something wrong, tell us and we re-run it.
Contact
Everything starts with an email to reports@documentaccessibilityinstitute.org. We reply within two business days.