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Report Card Austin, TX

Austin, TX — Grade C

Public website austintexas.gov, population 979,882. Measured on 2026-09-05.

Austin, TXMeasured Sep 2026
Documents found on the public site2,111
Missing screen-reader structure662
Scanned images with no text105
Fail full PDF/UA validation (veraPDF)100%
Forms and notices residents use today12

Estimate from a crawl of 3,000 pages and a random sample of 200 documents. How we measure

What the numbers mean

We fetched 3,000 pages of the public site and found 2,111 PDF documents linked from them. The crawl stopped at our page limit, so documents linked deeper in the site are not counted.

We downloaded a random sample of 200 of them. 196 were still online, and of the 178 we could open, 57 (32%) had no tag tree, which is the structure a screen reader needs to read a document in order. 9 were pictures of pages with no text layer at all.

As an independent check, 176 documents from the sample were also validated with veraPDF against the full PDF/UA-1 standard; 100% failed at least one rule. That number is always higher than ours: a document can have a tag tree and still fail on reading order, table structure or missing text alternatives. The grade uses the stricter, simpler fact, no tag tree at all.

Crawl stopped at the page cap after 3000 pages; documents linked deeper in the site are not counted.

Of the documents missing structure, about 1.8% look, from their names and location on the site, like forms, notices and guides that residents use today. Those are the ones the Title II rule reaches first. The rest are largely archives, which the rule exempts unless they are still used to obtain a service.

What repair would cost

A starting point, not a quote. We quote in writing after looking at the actual files.

Documents residents use today, missing structure12
Median length of a document in the sample2 pages
Estimated pages in that set24
At the standard rate ($6 per page)$144

Most cities start with a much smaller set, the twenty or thirty forms that get the most use, and add the rest month by month. All rates.

Request a written quoteHow we measure